Last updated: March 6, 2026

1.1 Who we are

Abraline (“we”, “us”, “our”) operates this website and processes personal data as described in this section.

1.2 What information we collect

We may collect the following information when you use our website, submit forms, request quotes/samples, or contact us:

• Contact details: name, email, phone, WhatsApp, company name, country/region
• Inquiry details: product requirements (size, grit, backing, hole option/pattern if needed, quantity), destination, messages, attachments
• Transaction-related details (B2B): billing/shipping info (if applicable), tax/VAT info (if provided), payment references
• Technical data: IP address, browser/device info, pages visited, approximate location (based on IP), referral source
• Cookies/analytics data: described below

1.2 What information we collect

We use personal data to:

• Respond to inquiries, provide quotations, and recommend suitable products
• Process sample requests and bulk order communications
• Arrange shipping/delivery solutions (including DDP/LDP where applicable)
• Provide customer service and after-sales support
• Improve website performance and user experience (analytics)
• Comply with legal obligations and prevent fraud or misuse

1.4 Legal bases

Depending on your jurisdiction, we process data based on consent, contract necessity, legitimate interests, and legal obligations.

1.5 Sharing of information

We may share data only as necessary with trusted partners such as logistics providers, website hosting/IT providers, analytics providers, and payment processors. We do not sell personal information.

1.6 International data transfers 

Data may be processed/stored in different countries/regions. Where required, we take reasonable measures to protect data during cross-border transfers.

1.7 Data retention

We retain personal data only as long as necessary for inquiry/order handling, after-sales support, and compliance.

1.8 Your rights

Depending on your location, you may have rights to access, correct, delete, restrict/object to processing, and withdraw consent where applicable. Contact: info@abraline.com

1.9 Security

We use reasonable safeguards, but no online system can be guaranteed 100% secure.

1.10 Cookie Policy / Cookie

(1) What cookies are

Cookies are small text files stored on your device to help websites function and analyze usage.

(2) Types of cookies / Cookie

• Strictly necessary cookies (site functionality)
• Analytics cookies (traffic and performance analysis)
• Functional cookies (if used)
• Marketing cookies (if used)

(3) Google Analytics / Google Analytics

We use Google Analytics to analyze website usage. It may collect pages visited, time spent, device/browser info, and approximate location (based on IP). Google processes data under its policies.
Opt-out add-on: https://tools.google.com/dlpage/gaoptout
Google policies: https://policies.google.com/

(4) Managing cookies

You can manage cookies in your browser settings (block/delete). Disabling cookies may affect some functions.

(recommended): If you serve users in certain regions, a cookie consent banner may be required for analytics cookies.